To ensure your gifts arrive in time for Christmas, we recommend placing your online order no later than 20 December 2026, for delivery before 24 December.

If you prefer to collect your order in person, you are welcome to place your order online and pick it up in one of our RHANDERS stores up to and including 23 December 2026, provided the selected items are in stock at your preferred store.

For items that need to be transferred to your selected store, we kindly ask you to place your order no later than 20 December 2026.

The delivery time depends on your location.

• Denmark: 1-4 business days
• Worldwide: 2-7 business days

The delivery time may be longer during sales periods and holidays. The delivery time for custom-made items and products with a personal monogram is up to 10 business days.

If you have a special delivery request, please contact us for a shipping quote at customerservice@rhanders.com.

Christmas gifts can be exchanged or returned up to and including Thursday, 14 January 2027.

We will gladly present your online purchases in beautiful gift boxes or dust bags and enclose a personal, handwritten card. Kindly add an order note to your online purchase.

Yes, it is possible to exchange or return an online order in one of our RHANDERS stores. 

We kindly ask you to bring your confirmation e-mail, your phone number, or the e-mail address used for the purchase. Then we can easily find your online order in our system and ensure a quick exchange of items.

If you wish to exchange or return your online purchase, we kindly ask you to fill out our return form. You can also exchange or return an online order in one of our RHANDERS stores. 

We kindly ask you to bring your confirmation e-mail, your phone number, or the e-mail used for the purchase. Then we can easily find your online order in our system and ensure a quick exchange of items.

Yes, you are welcome to place your order online and collect it in one of our RHANDERS stores.

At RHANDERS, we offer both digital and physical gift cards. Physical gift cards can be purchased in our stores.

If you purchase your gift card online, it will be delivered by e-mail right after your purchase, ready for you to print. The e-mail contains instructions on how to redeem the gift card at checkout. 

Your RHANDERS gift card is valid for 3 years from the date of issue. The date of issue is stated on the gift card.

At RHANDERS.com, we offer free shipping on purchases over DKK 799 in Denmark. 

• GLS Parcel Shop: DKK 35
• GLS Home Delivery: DKK 55
• Europe: From DKK 59/From EUR 8
• Worldwide: From DKK 240/From USD 35

At checkout, you will see shipping costs in Danish kroner, DKK, regardless of your destination. 

Kindly note that international customers should be aware that local customs duties and import taxes may apply. These charges are not included in our prices or shipping costs and must be paid by the recipient. RHANDERS ApS cannot refund customs or import fees, and we have no control over these charges. Customers may therefore receive a separate customs invoice after their order has been delivered from the courier.

When purchasing online, you will receive an e-mail with your tracking information when your order has been registered with the shipping company.

• Denmark: GLS
• Worldwide: TNT/FEDEX